The Role of Knowledge Management System in School: Perception of Applications and Benefits

The role of knowledge management is to assure competitiveness, through capturing, storing, sharing, and utilizing knowledge in an innovative way. In this paper, discusses the role of knowledge management from the perception of application features and benefits. Knowledge management is a new field and experiments are just beginning in school. We believe there is tremendous value to school institutions that develop initiatives to share knowledge to achieve business objectives. This knowledge management can be classified as support for teaching and non-teaching staff. After we understand the application features, we will then become far more motivated to look further at the value and benefits of knowledge management in school. The article seeks to identify the features for application of knowledge management in school (primary and secondary education sector). It also details the nature of the role of knowledge management in innovation, improve academic services, or achieve operational excellence. The conclusion is that knowledge based system, could be used in schools, facilitating the knowledge management within the school for academic services.